Delivery and Returns Policy

Here at ACCS, our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to customers across the world. Ensuring that we provide the very highest levels of service to you at all times is important to us and we want to get your order to you as quickly and securely as possible.

Shipping

Our primary shipping service is Royal Mail. However, on occasions, we may need to use a courier service for bulky parcels.

We ship Monday – Friday for all orders placed before 14:00 GMT
All prices are British Pounds - UK £.

We offer free shipping on orders over £50.00 to UK addresses only.
We do not ship or deliver to PO Boxes.

International Shipping

International orders and UK orders up to £50.00 attract the following shipping charges:

• UK - £4.00 (tracked 48h)
• UK - £5.00 (tracked 24h)
• UK - £8.00 (by 1pm)
• Europe - £10.00 (3-4 working days)
• USA - £11.50 (5-7 working days)
• Australia - £12.00 (5-7 working days)
• China - £12.00 (5-7 working days)

Customs, Taxes and Duties

All applicable customs fees, taxes and duties are the sole responsibility of the customer. Customs authorities require that we indicate the value (retail cost) of your order on the packaging. For more information on customs, taxes and duties, please contact your local customs office.

Faulty Items, Missing Items, Returns, Exchanges and Cancellations

We want you to be completely satisfied with your purchase. If you are unhappy with any aspect of your transaction, then please contact us so that we can discuss your options.