Saunas, Steam Rooms & Hot Tubs

Saunas, Steam Rooms, Hot Tubs, Aromatherapy and other heat variable immersive experiences can have adverse effects on children and young people and are often age restricted

You may be running a hotel, gym, sports centre, holiday park or relaxation spa - you will need to implement age verification systems and provide adequate warning notices for young customers

How can the Age Check Certification Scheme help spa services?

We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We also provide the training that you need for your staff and all of the industry standard signage and materials for a professional approach. 

Why do I have to get this done?

Local laws place obligations on spa services to take steps to prevent the underage sale of age restricted services. The penalties for failing to comply can be substantial including the forced closure of your business. 

What posters and materials do I need to be compliant?

You may be required to display certain posters or warnings in relation to particular products. Our shop has all of the materials, posters, badges, signs and policies that you need to comply with local laws.

What training do I need for our staff?

As a minimum, you should regularly remind your staff of the rules concerning age restricted goods. However, to be fully protected, you should put your staff through a structured training programme, as a part of when they start work with you. This training programme should be using certified materials and recorded.

How do I get my age check systems tested?

If you want a test purchase carrying out at your studio, you can book this through our shop.

If you’ve got a programme of test purchasing activity that you want to discuss with us, then just get in touch. We can provide discounts for programmes of activity. We would be happy to prepare a bespoke proposal for you or to respond to an invitation to tender.

Our test purchasing and mystery shopping services are available in most of the G20 Group of Nations and the European Union.