Amusement Arcades

The arcades have a mix of coin-operated slots, penny push, crane grab and video games, most of which are not age restricted, but some arcades have age restricted gaming machines.

The adult gaming centres can be stand-alone or zones within a centre, but should be clearly marked by signage, gateways and supervised by trained staff.

How can the Age Check Certification Scheme help amusement arcades?

We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We can visit amusement arcades attempting to enter age restricted gaming areas, place bets or collect winnings. We can provide the industry standard signage and provide specialised training for full time and casual staff.

Why do I have to get this done?

Amusement Arcades will be subject to local licensing restrictions which are likely to place strict obligations on both premises owners to take steps to prevent the underage gambling or collection of winnings. The penalties for failing to comply can be substantial including the forced closure of the premises. 

What posters and materials do I need to be compliant?

You may be required to display certain posters or warnings in relation to access to gaming machines at the premises. Our shop has all of the materials, posters, badges, signs and policies that you need to comply with local laws.

What training do I need for our staff?

As a minimum, you should regularly remind your staff of the rules concerning age restricted goods. However, to be fully protected, you should put your staff through a structured training programme, as a part of when they start work with you. This training programme should be using certified materials and recorded.

How do I get my age check systems tested?

If you want a test purchase carrying out at your premises, you can book this through our shop.

If you’ve got a programme of test purchasing activity that you want to discuss with us, then just get in touch. We can provide discounts for programmes of activity. We would be happy to prepare a bespoke proposal for you or to respond to an invitation to tender.

Our test purchasing and mystery shopping services are available in most of the G20 Group of Nations and the European Union.