About Governance Policy Registry

Music & Concert Venues

Music venues can face real time pressures when serving alcohol during intermissions, but it is important to maintain effective checks for under age drinkers

You need to take active steps to prevent young customers from accessing age restricted products. This includes creating an expectation of challenge for ID by displaying appropriate warning signage, being prepared for young customers by training your staff and checking that your age check systems are working.

How can the Age Check Certification Scheme help music and concert venues?

We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We can provide the industry standard signage for all parts of the event and provide specialised training for full time and casual event staff.

Why do I have to get this done?

Local laws place obligations on music and concert venues to take steps to prevent the underage supply of age restricted goods. The penalties for failing to comply can be substantial including the forced closure of your business. You can find out more about the local laws that apply here.

What posters and materials do I need to be compliant?

You may be required to display certain posters or warnings in relation to particular products. This is most common for retailers or tobacco and alcohol. Our shop has all of the materials, posters, badges, signs and policies that you need to comply with local laws.

What training do I need for our staff?

As a minimum, you should regularly remind your staff of the rules concerning age restricted goods. However, to be fully protected, you should put your staff through a structured training programme, as a part of when they start work with you. This training programme should be using certified materials and recorded.

How do I get my age check systems tested?

If you want a test purchase carrying out at your venue, you can book this through our shop.

If you’ve got a programme of test purchasing activity that you want to discuss with us, then just get in touch. We can provide discounts for programmes of activity. We would be happy to prepare a bespoke proposal for you or to respond to an invitation to tender.

Our test purchasing and mystery shopping services are available in most of the G20 Group of Nations and the European Union. If you’d like to learn more about test purchasing in your country, then please get in touch.

Why not book a call with one of our team or drop us an email.


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Our studio allows us to make a detailed analysis of all types of the age verification process and enable us to guarantee our clients high standards of quality.

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We apply internationally recognised standards to provide robust, impartial and independent third party certification and validation of systems and processes used by age verification service providers.

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