Alcohol Delivery Services

Alcohol delivery services, where they are permitted in local jurisdictions, can provide a doorstep service for consumers, either through monthly wine club subscriptions or more localised home delivery services.

You may be needing to carry out age verification through your online or telephone checkouts or at the point of delivery to the customer or both. Implementing the technical age verification systems is only part of demonstrating compliance for your services to protect your licence.

How can the Age Check Certification Scheme help alcohol delivery services?

We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We also provide the training that you need for your staff and all of the industry standard signage and materials for a professional approach. We can help with age verification policies and if you have an online store, we can test this against PAS 1296:2018.

Why do I have to get this done?

Local laws place obligations on alcohol delivery services to take steps to prevent the underage sale of age restricted goods. The penalties for failing to comply can be substantial including the forced closure of your business. 

What posters and materials do I need to be compliant?

You may be required to display certain posters or warnings in relation to particular products. There may be particular requirements described in your operating licence. Our shop has all of the materials, posters, badges, signs and policies that you need to comply with local laws.

What training do I need for our staff?

As a minimum, you should regularly remind your staff of the rules concerning age restricted goods. However, to be fully protected, you should put your staff through a structured training programme, as a part of when they start work with you. This training programme should be using certified materials and recorded.

How do I get my age check systems tested?

If you want a test purchase carrying out at your store, you can book this through our shop.

If you’ve got a programme of test purchasing activity that you want to discuss with us, then just get in touch. We can provide discounts for programmes of activity. We would be happy to prepare a bespoke proposal for you or to respond to an invitation to tender.

Our test purchasing and mystery shopping services are available in most of the G20 Group of Nations and the European Union.