Department stores sell an array of goods and services, some of which will be age restricted. These could be knives or bladed articles, alcohol (often in gift sets) or store cards.
You need to take active steps to prevent young customers from accessing age restricted products. This includes creating an expectation of challenge for ID by displaying appropriate warning signage, being prepared for young customers by training your staff and checking that your age check systems are working.
How can the Age Check Certification Scheme help department stores?
We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We also provide the training that you need for your staff and all of the industry standard signage and materials for a professional approach. We can help with age verification policies and if you have an online store, we can test this against PAS 1296:2018.
Why do I have to get this done?
Local laws place obligations on department stores to take steps to prevent the underage sale of age restricted goods. The penalties for failing to comply can be substantial including the forced closure of your business.
What posters and materials do I need to be compliant?
What training do I need for our staff?
How do I get my age check systems tested?
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Our studio allows us to make a detailed analysis of all types of the age verification process and enable us to guarantee our clients high standards of quality.