Retailers selling lottery tickets, scratchcards and similar game play will have local age restriction obligations.
The sale of tickets and, in many cases, the collection of winnings will be subject to age restrictions. These can often differ from local restrictions for control of gambling. You need to take active steps to prevent young customers from accessing age restricted products. This includes creating an expectation of challenge for ID by displaying appropriate warning signage, being prepared for young customers by training your staff and checking that your age check systems are working.
How can the Age Check Certification Scheme help lottery retailers?
We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We also provide the training that you need for your staff and all of the industry standard signage and materials for a professional approach. We can help with age verification policies and if you have an online store, we can test this against PAS 1296:2018.
Why do I have to get this done?
Local laws place obligations on lottery retailers to take steps to prevent the underage sale of lottery products. The penalties for failing to comply can be substantial including the forced closure of your business. In some countries, the lottery operators also have authority to remove terminals and products from your store. You can find out more about the local laws that apply here.
What posters and materials do I need to be compliant?
What training do I need for our staff?
How do I get my age check systems tested?
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