Supermarkets, hypermarkets and grocery stores carry a broad range of age restricted goods and those with online e-commerce stores and home delivery services also carry additional risks
There is a greater expectation of household name companies to take action to prevent young people from accessing age restricted goods, content or services. The damage to brands can be substantial and that is in addition to the obligation to comply with local laws. Every company needs to take active steps to prevent young customers from accessing age restricted products. This includes creating an expectation of challenge for ID by displaying appropriate warning signage, being prepared for young customers by training your staff and checking that your age check systems are working.
How can the Age Check Certification Scheme help supermarkets and grocery stores?
We test that age check systems work. We do this through audits, test purchasing and mystery shopping. We also provide the training that you need for your staff and all of the industry standard signage and materials for a professional approach. We can help with age verification policies and if you have an online store, we can test this against PAS 1296:2018.
Why do we have to get this done?
Local laws place obligations on convenience store owners to take steps to prevent the underage sale of age restricted goods. The penalties for failing to comply can be substantial including the forced closure of your business. You can find out more about the local laws that apply here.
How do we ensure that young customers are expecting to be challenged for ID?
What training will we need for our staff?
How do I get my age check systems tested?
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Our studio allows us to make a detailed analysis of all types of the age verification process and enable us to guarantee our clients high standards of quality.